Customer Service Assistant

Customer Service Assistant Operative

Full Time / Part Time

Core Duties
• Taking orders and liaising with customers via email and live online chat
• Providing a high level of customer service at all times
• Responding to email enquiries and answering live online chat within a set time frame
• Identify feedback and improvements to develop the Customer Service Team and the services we offer
• Be an active team member

Key Skills & Experience Required
• Ability to communicate across all levels, in a friendly and professional manner
• Excellent written and oral communication skills
• Flexible and adaptable
• Proactive with the ability to multi task
• An active problem solver
• IT Literate

How to Apply

To apply, please email a copy of your CV and a covering letter to jobs@libotoy.co.uk